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Warranty

Warranty to the treatment provider

Herewith UnidentalDirect gives certain warranties depending on the product that was purchased:

Implants:

UnidentalDirect guarantees that, if any UnidentalDirect implant installed after July 1, 2011, fails to remain in the bone in which it is implanted during the 10 year period* after the original UnidentalDirect implant is installed, UnidentalDirect will replace the implant and restorative components, placed on the implant at the time of failure, with the same UnidentalDirect implant and restorative components at no charge (the only possible changes are related to diameter and/or length).

In case one of the products is no longer commercially available, an alternative solution can be chosen. Restorative components may consist of an implant, cover screw, healing abutment, permanent abutment, prosthetic screw and/or prosthetic cylinder, depending on the components which were installed in the failed implant site.

UnidentalDirect Prosthetics:

UnidentalDirect guarantees that, if any prosthetics components fails after being placed in the patient’s mouth, UnidentalDirect will replace the respective Product during a 5 year period. This UnidentalDirect Product warranty only covers the UnidentalDirect Product and does not include any additional costs. The warranty does not include acrylic temporary restorations.

UnidentalDirect shall not be obliged to furnish benefits under this Warranty Program with respect to any UnidentalDirect implant if the failure of such an implant or UnidentalDirect product is caused by trauma or by the patient in whom such an implant was installed. ** Treatment providers include dentists, physicians and dental technicians.

Claims

Send a signed, stamped and completed Implant Failure Guarantee Questionnaire accompanied by the failed product and the other components placed by the treatment provider to UnidentalDirect within three months after the implant failure occurred. The X-Ray of the failed implant is mandatory. Prior to submitting the implant and the other components used in the treatment, ensure that all the products are sterilized.

Modification or Termination of Warranty Program

UnidentalDirect may modify or terminate this Warranty Program at any time. Changes to or the termination of the Warranty will not affect guaranteed products installed prior to the date of the change or termination.

Limitations on Warranty Program

EXCEPT FOR THE WARRANTY DESCRIBED IN PARAGRAPH 1 ABOVE, NEITHER UNIDENTALDIRECT NOR ANY AFFILIATED COMPANY WHICH MANUFACTURES OR DISTRIBUTES ANY UNIDENTALDIRECT COMPONENTS MAKES ANY WARRANTY WITH RESPECT TO UNIDENTALDIRECT COMPONENTS, EXPRESS OR IMPLIED, WRITTEN OR ORAL, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED GUARANTEES OF MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE.

In addition, UnidentalDirect and all such affiliates disclaim all liability to a treatment provider for lost earnings, income or profits, failure of a treatment provider to conform to generally accepted standards of dental practices and all other direct or indirect, incidental or consequential damages resulting or arising from the design, composition, condition, use or performance of UnidentalDirect components.

Application of Warranty

This Warranty is exclusively for the benefit of eligible treatment providers and is not for any other person or entity, including any patient except for the warranty given directly to the patient in paragraph 1 above.

Entire Agreement Except as set forth herein, neither UnidentalDirect nor any affiliate of UnidentalDirect makes any representation, warranty, covenant or other undertaking relating to UnidentalDirect products and this Warranty sets forth the entire understanding and supersedes all prior agreements and discussions relating to the subject matter contained herein. This Warranty is applicable through all UnidentalDirect. For markets served by distributors, other conditions may apply.

Please contact your UnidentalDirect representative for information.

The above conditions are general.